Support tickets never replied...

Support tickets never replied to?

Support tickets never replied to?

Thread started by nonaimer on Friday, 1:34pm August 10th. Views: 592

nonaimer

1 posts

1:34pm Aug 10th 18

So I’ve recently ask for a refund of premium as I haven’t used it and it seems like they have obliged to this request by removing my premium subscription status. But I have not received a single reply to the ticket or emails to inform me what is going on ? Am I safe to assume the balance will be transferred back to my account in ample time?
Thanks

Mishka

7 posts

2:28pm Aug 10th 18

Hey mate,

Your ticket was replied to by @Asterix the same day you submitted it.

Your payment was refunded and the ticket was closed.

Hope this clears up any confusion!