Changelog:
1 - Contact Us
1.1 - Support Ticket
2 - Registration & Membership Accounts
2.1 - Register
2.2 - Accounts
3 - Player Requirements
3.1 - Information
3.2 - User ID's
3.3 - Sportsmanship
3.4 - In-game alias
3.5 - Team Captains
3.6 - Captain Absences or Changes
3.7 - Payments
3.8 - Refunds
3.9 - Subscription
4 - Team Information
4.1 - Activation
4.2 - Team Rosters
4.3 - Roster Changes
4.4 - Roster Locks
4.5 - Team Names
5 - Game Play Information, Lobby Setup, and Game Settings
5.1 - Game settings
5.2 - Match Start Time
5.3 - Minimum users / No Show / Forfeit
5.4 - Reschedules
5.5 - Smurfing
5.6 - Using Non Registered users
5.7 - Suspended users
5.8 - Player Dropouts / Connections
5.9 - Player Substitutions
5.10 - Users Leaving Early
5.11 Choosting teams / maps / hosts
7 - Exploits
7.1 - Map Exploits
7.2 - Cheats / Hacking
8 - Disputes / Rescheduling
8.1 - Player or Team Disputes
8.2 - Dispute Process
8.3 - Dispute Submission
8.4 - Evidence
8.5 - Discussion of Disputes
8.6 - Dispute Resolution
8.7 - Match Reschedule
9 - Lets Play Live Admin Restrictions
1 - Contact Us
1.1 - Support Tickets
Lets Play Live Support tickets can be used for a range of issues and are the best way to get issues fixed or to make required changes. Issues which you may lodge a Support ticket for include but are not limited to: a Battle.net tag change, a PSN ID change, a gamertag change, a dispute, a server issue. Issues that happen after a match has played are dealt with through the dispute system in the match page.
A1: Lets Play Live Support can be accessed at
https://letsplay.live/support/
2 - Registration & Membership Accounts
2.1 - Register
As a Lets Play Live user, you are required to abide by the Lets Play Live Terms and Conditions of Use. Pursuant to these Terms and Conditions of Use, all profile information must be correct.
A3: Lets Play Live registration can be accessed at
https://letsplay.live/register/
A4: Lets Play Live Terms and Conditions of Use can be viewed at
https://letsplay.live/terms/
A5: Lets Play Live AntiCheat Policy :
https://letsplay.live/anticheatpolicy/
2.2 - Accounts
To compete in a Lets Play Live competition, you must be a member of Lets Play Live
(https://letsplay.live). Account usernames must not include any offensive or unacceptable language, which includes but is not limited to usernames containing: racism, abuse, drug use / drug themes. Users found with offensive usernames will have their name edited to something more appropriate by a Lets Play Live administrator. If a member is found to be using an account name that is deemed offensive after having it changed by an administrator, that member will be issued a warning. If the rule is violated a second time, that member may be banned from the forums and/or matches.
Users may only use one Lets Play Live account with one Battle.net account, one PSN ID, and one gamertag (refer to section 3.2) and may only be a part of one active Call of Duty team at the same time. You cannot make a new account for any reason without first contacting an admin, accounts will be closed if they are found to be duplicates.
Breaching this rule may result in suspension until the duplicate account issue is resolved by a Lets Play Live administrator.
3 - Player Requirements
3.1 - Information
Lets Play Live users are required to forward accurate personal details to Lets Play Live administrators if required. All personal information a user publishes on Lets Play Live must be accurate.
3.2 User ID's
Lets Play Live requires all COD users to have their singular Battle.net account, or their singular Playstation account (and thus PSN ID) or their Xbox account (and thus, gamertag) linked or set to their Lets Play Live account if they intend to use that account to play matches. Users are required to play on the User ID they set on their Lets Play Live account profile for all Lets Play Live sanctioned matches / competitions. A User ID must be set before they are eligible to compete in any match, this can be done through your profile settings.
You must correctly set your User ID or you will be ineligible to compete.
Game accounts are solely the responsibility of the user. Lets Play Live is not responsible for any issues, problems or concerns regarding game accounts.
3.3 - Sportsmanship
Lets Play Live users are required to uphold, observe and respect a reasonable level of sportsmanship. This level of sportsmanship is expected to be conducted prior to, during and after Lets Play Live matches and during the general use of Lets Play Live. Unsportsmanlike conduct is not allowed. Sportsmanship does not only refer to the other team, general abuse or non compliance towards administrators, casters or spectators will count as unsportsmanlike behavior.
Sportsmanship also translates to forums, discord, and social media in certain cases.
Breaking this rule carries a minimum punishment of a week match ban as per the Anti-Cheat policy category 2.
3.4 - In-game Aliases / Handles
Lets Play Live advises users to label themselves in Lets Play Live matches with an in-game alias similar or distinguishable enough to their Lets Play Live account username. Inappropriate in-game aliases will not be tolerated, including names which have racism, abuse, drug use / themes.
Note: If an admin is not present and the name is seen as offensive, contacting Lets Play Live support to deal with the issue is encouraged and expected.
Breaking this rule carries a minimum punishment of a week match ban as per the Anti-Cheat policy category 2.
3.5 - Team Captains
Lets Play Live COD teams must have at least one team captain elected. This user has complete control over their team (including the right to remove / add players from their team (presuming it doesn't conflict with a roster change rule)). The team captain has an obligation to the other members on the team to behave professionally and represent the team in a sportsmanlike manner. The team captain is responsible for his teams behaviour during Lets Play Live and is thus accountable for any outcomes thereof. The captain needs to ensure the correct score is entered or if a dispute is lodged.
3.6 - Captain Absences or Changes
If the elected Lets Play Live COD team captain(s) is(are) absent, an acting captain must be selected, and they will inherent all the relevant responsibilities. Acting captains will be designated automatically to any users with the lieutenant status.
3.7 - Payments
Tournaments which require payments must be made by the date specified by the administration team.
Failure to do so will result in removal from the competition.
3.8 - Subscription
1. It is the responsibility of the participating players, and no one else, to ensure to the absolute best of their ability that the correct players are currently holding the correct LPL Subscriptions, well in ADVANCE of their match time.
2. LPL Subscriptions belong to a single LPL user, and are non-transferrable.
3. If a player does not have a subscription and they are playing in a match which requires it, they will immediately forfeit the match (or it will be overturned if it was discovered post match).
3.9 - Refunds
If for any reason your team no longer wishes to compete in a paid league or you have been denied entry to a paid league, you are eligible for a refund so long as you have not played any matches yet. If a player is banned after the season starts you are not eligible for a refund.
Once a match has been played, no refunds will be given.
Please read Section 15 in the Lets Play Live Terms of Service for further details.
4 - Team Information
4.1 - Activation
Lets Play Live COD teams must have a minimum of five users, all with a subscription if it is required, and all with a User ID (refer to section 3.2) linked that they intend to use.
4.2 - Team Rosters
Lets Play Live requires all teams to have at least five players on their team roster. Users may not compete on behalf of a team which they are not on the roster of (also known as smurfing).
Lets Play Live requests each team contains six players for their roster, however the minimum is five. Rosters will have a limit of seven users for all Lets Play Live COD matches. Failing to play a scheduled match without at least four users will be penalised with a forfeit or as the Lets Play Live team deems necessary.
Breaking this rule will result in all matches being overturned where the breaches occured. After consecutive overturns, harsher penalties may apply.
4.3 - Roster Changes
Lets Play Live COD teams are not allowed to change their roster once a tournament begins that they are particapting in. However, teams can change the roster as much as they wish during the time leading up to the tournament, and following the completion of the tournament.
4.4 - Roster Locks
Roster locks will commence the moment a tournament begins. Teams will not be able to add or remove players from the roster.
Breaking this rule will result in a team removal from the competition.
4.5 - Team Names
Lets Play Live team names containing any of the following will not be tolerated: profanity, racism, sexism, drug use. Refusing to change a team name or repeat use of an inappropriate name will result in punishment. Lets Play Live teams may not use the name of a team in which is not theirs (as interpreted by Lets Play Live).
Minor consequences will apply at first, Consistently breaking this rule will result in a disqualifications and suspensions.
5 - Gameplay Information, Lobby Setup and Game Settings
5.1 - Game Settings
The current Call of Duty esports competitive settings can be found here:
https://callofdutyleague.com/competitive-settings
Players found to not follow these settings will be subject to penalties as per the Anti-cheat policy.
5.2 - Match Start Time
A team will have an extra ten (10) minutes past the starting time to get the minimum four required users into the match lobby. The match must commence within ten (10) minutes of the match starting time. Any further time to get the minimum of four players will be granted solely at the discretion of the team with the required four or more players and a Lets Play Live match official. Failure to start a match within ten minutes of the designated time may result in consequences. As such, it is recommended that you join the lobby as soon as possible.
Breaking this rule will result in a match overturn.
5.3 - Minimum users / No Show / Forfeit
Lets Play Live COD teams must have a minimum of four eligible users in the lobby at the designated time of your match. If not, then the team who does not have 4 or more players will forfeit the matches. In the event of a No Show / Forfeit, teams are required to provide sufficient proof (screenshot of empty lobby).
5.4 - Reschedules
Reschedules may only occur if a tournament has passed midnight (Sydney time).
Teams wanting a reschedule of the match time will need to contact the other team in regards to the issue.
Lets Play Live admins are able to assist in rescheduling of games. Send in a support ticket or contact an admin with proof of the reschedule request.
5.5 - Smurfing
Smurfing is the use of player who is not eligible or allowed to play a specific match (including subverting Lets Play Live by allowing a different user to play on a Xbox, Battle.net or Playstation account, to masquerade as a legitimate user).
Smurfing is not allowed. If a user is going to be playing from a different location (i.e. Internet Cafe) they are required to make a Lets Play Live CSGO administrator aware of this.
Breaking this rule will result in a category 4 offence listed in the AntiCheat Policy and an overturn of the match.
5.6 - Using Non Registered users
Teams can not use non-registered users, ineligible users are considered not registered. Using a player who is not registered is considered a violation and will fall under the smurfing rule. Failure to follow this rule will result in a match overturn. Consecutive breaches of the rule may result in further punishments.
5.7 - Suspended users
Suspended users who play in a match will have their punishment increased.
Breaching this rule will result in a two week player match ban extension and match overturn.
5.8 - Player Connections
Player connections are solely the responsibility of the individual. Should an issue arise regarding widespread connection problems to the server, then the match is either cancelled or postponed upon team agreement. This can be verified by posting in the match details page team chat.
Once a match has gone live, should a team drop to three users in the server they have three minutes from the moment the player leaves the server to get a fourth player back. If the fourth player or substitute player making up the fourth player, has not entered the match within the three minutes, the team forfeits the match. Any problems arising due to connection issues are the sole responsibility of the users
All users must have less then one hundred and fifty milliseconds (150ms) of ping time to the server. Once a match has started, the server will not be changed without explicit direction from a Lets Play Live CSGO administrator.
Administrators reserve the right to eject any player from a server or overturn a match result if their connection has a serious impact on the game, it is your sole responsibility to make sure your connection is acceptable to the server, congestion is not an acceptable reason for warping or lagging.
5.9 - Player Substitutions
Teams are allowed to make substitutions of their eligible players at any stage of the match. The player coming in must wait until the player he is replacing has left the server, having more than five players in a server at any time is strictly forbidden.
If a player swap is deemed malicious (ie; a player joins and sits in spectator before joining his/her team) the match may be overturned depending on severity.
Breaking this rule may result in a one week player match ban.
5.10 - Users Leaving Early
All users are expected to remain in the server until the conclusion of the final round of the match. If an entire team leaves the server prior to conclusion of the match, any remaining rounds will be forfeited, including the current unfinished round.
If teams wish to lodge a dispute over the fairness of a game due to either server lag / roster issues / potential cheaters they must remain in the game and lodged the dispute afterwards.
Breaking this rule will result in disqualification of the match, as well as possible further suspensions.
5.11 - Choosing Teams / Maps / Hosts
Teams in tournaments will be using a VETO system to decide maps. VETO for BO3 matches are done through the Lets Play Live match page, prior to the start of the game. Teams will veto one map each, and repeat the process until only one map remains. This will then be repeated for the next mode, then the following mode.
Administrators reserve the right to restart the veto process for whatever reason if they deem necessary.
The team with the higher seed will choose to either pick sides, or host for the first game. The team with the lower seed will then get to choose for the second game. Loser of the second game gets to choose for the third and final game.
6 - Exploits
6.1 - Map Exploits
The use of any exploits or map glitches is strictly forbidden. The Lets Play Live administration team determines the following as either a map exploit or glitch: jumping to or standing on invisible (or unreasonably tiny) ledges, walls, or rooftops, throwing bugged utility items, and clipping. The use of such exploits will lead to the appropriate punishment from the Lets Play Live administration panel.
Breaking this rule will result in a category 3 Anti-Cheat policy punishment
6.2 - Cheats / Hacking
N.B.: Cheats / Hacking includes any unauthorised manipulation of: server configurations and server variables, client configurations and client variables, models, skins, entities, textures, weapon, sounds, or anything else that subverts the Lets Play Live Rules. Hacking includes but is not limited to: wall hacks, aim bots / auto aimers, speed hacks, ESP, or any other third party program which alters the game in a way that the game developer did not intend for.
Cheating/Hacking is not allowed and will result in a removal/ban from Lets Play Live matches / events. A list of policies can be found here:
http://www.letsplay.live/anticheatpolicy/
7 - Server and player crashes
7.1 - Player dropouts
In the event that a player times out/crashes, the game may be paused by either team during the next freezetime (THE GAME MUST NOT BE PAUSED MID-ROUND) refer to 6.10. Each team is allowed 1 pause per half for a maximum of 5 minutes. Half restarts will not occur unless both teams agree.
8 - Disputes
8.1 - Player or Team Disputes
Post-match when teams would typically submit their scores, they may dispute their match and provide their grounds and details of their dispute. The grounds of the dispute will be reviewed by Lets Play Live administrators - if the Administrator believes that there are no reasonable grounds for the dispute, it will be resolved and match scores will stand. If the Administrator believes there are reasonable grounds, the dispute will proceed and follow the Lets Play Live CSGO Dispute process (Section 10.2). The opposing team needs to provide meaningful evidence for any dispute - this includes Smurfing allegations.
8.2 - Dispute Process
As it is a Lets Play Live requirement to play out matches until they are finished, all disputes will be made post-match - if a team fails to complete a match (forfeit) then they will not be eligible to dispute - except under extreme circumstances. Users must respect and observe the Administrators authority in dispute matters, they are authorised and trained to deal with disputes - disrespect or ignorance towards Administrators will not be tolerated. Lets Play Live makes no guarantee as to the speed at which disputes will be resolved, numerous factors affect these speeds and therefore there is no general time frame. If a team cannot wait for Lets Play Live administration panel to resolve a dispute patiently then they are advised not to dispute. Lack of evidence or reasoning when lodging a dispute may result in a dispute being closed immediately with no formal review.
8.3 - Dispute Submission
A dispute made by a Lets Play Live team will only become official when the captain of that team lodges an official dispute (via the Lets Play Live site dispute system). When making a dispute please make it as understandable as possible and have evidence if applicable. Users are not allowed to make individual disputes themselves, and these will be ignored. All disputes a team may have must be lodged by the designated team captain.
8.4 - Evidence
Submission of evidence is done so confidentially (within the teams and admins) and will not be released to the public by any Administrator. Pursuant to Lets Play Live Anti-Cheat policy, guilty subjects' evidence will not be released.
8.5 - Discussion of Disputes
Lets Play Live disputes are not to be discussed outside the privilege of Lets Play Live administration panel. Administrators respect and uphold a confidentiality agreement with both teams while handling disputes. The Lets Play Live administration team work at a reasonable pace, relevant to the grounds of the dispute.
8.6 - Dispute Resolution
All disputes will be subject to administrator discretion in conjunction with the Lets Play Live COD ruleset.
9 - Lets Play Live Admin Restrictions
Lets Play Live admins reserves the right to add or make changes to any rule necessary to keep matches fair. Teams are advised to make sure they know the LPL ruleset. Administrators have the final say in any and all decisions and their decision may supersede this ruleset in cases where they feel the rules do not arrive at the best possible outcome. If you feel you have received an unfair ruling, please lodge a formal complaint in the form of a support ticket.
Lets Play Live admins may not compete in any division or tournament. This includes ODC's, FFYI's, Open, Amateur, Evolution, Challenger and Pro.