Heroes of the Storm

Heroes of the Storm Rules

Heroes of the Storm Rules

By competing on this ladder, you agree to follow all rules set out below and any additional instructions provided by the LetsPlay.Live(LPL) Administration team. If you have any questions, problems, queries or concerns then please contact an Admin by putting in a Support Ticket using the Support Ticket System.

All rulesets must be read in conjunction with the Master Ruleset and Code of Conduct.

PLAYER CONDUCT
To ensure we are providing the best experience possible, all players are expected to display Good Gamer Behaviour as listed below.
Respect your opponents, team, and tournament staff.
Play with integrity in all matches.
Don’t be toxic. This means NO:
• Cursing
• Sexism
• Racism
• Homophobic remarks
• Taunting
• Bullying
• Lewd/NSFW remarks or posts
• Doxing

Tournament Staff reserve the right to disqualify any player/team that violates player conduct rules without warning. If a player/team is disqualified, the match is a forfeit, and a loss is recorded for disqualified player/team.

Match Information and Communication
Match information emails are sent out all players: 24 hours before game day. Players are expected to join the community discord here. Players are expected to use the relevant channels to communicate. Please contact an administrator on discord if you have any questions.

Frequently Asked Questions

Q: WHAT HAPPENS IF THERE’S A DISCONNECT?
A: If a player disconnects during a game after at least 1 minute has elapsed or they have been KO’d once, the player who disconnected forfeits the individual game in the best of three.

Q. WHAT HAPPENS IF A TEAM OR PLAYER DOESN’T SHOW UP ON TIME
A. There is a 15 minute grace period. If an entire team or player doesn’t show up on time then the other team/player is awarded the win for the entire series and the entire match is forfeited. Notify the @admin on Discord to report a no-show. Please link your match page when notifying the administrator.

Q: WHAT HAPPENS IF I REQUESTED A RESCHEDULE IN ADVANCE AND OUR OPPONENTS DIDN’T
RESPOND?

A: If you requested a reschedule at least 24 hours in advance, you will not be penalized. It will then be on your opponent to find a time and day that works for both teams. If the reschedule was requested within 24 hours of the match, both teams may need a representative available in the chat at match time. If this is not possible, please reach out to @moderator by Discord to help get in contact with your opponent.

Q: THERE'S AN ISSUE WITH MY MATCH, HOW DO I GET HELP?
A: If there is an issue with your match that needs attention, please create a support ticket here.- staff will reply within 24 hours.